On November 18, OneKey issued a statement in Chinese urging users who have logged into the Dexx trading platform to change their Web2 passwords. The company advised users to change all associated Web2 accounts using the same password as soon as po
ssible and to stop using the password altogether. This was done to prevent insiders or hackers from further damaging the Dexx platform, especially if the mailbox contains sensitive information and is connected to multiple account authentications.